About Willow's Pool Shop

The Willows Pool Shop has been established in the Willows, Kirwan, Townsville area since 1985 and is owned and run by a local family employing 8 service staff and 4 customer service staff. We are committed to providing excellent customer service with accurate and timely advice that is easy to understand so it’s easy to maintain your investment and enjoy your pool all year round and have the lifestyle you deserve.

USP- Unique Selling Point & Mission Statement

At Willows Pool Shop, our goal is simple; for each and every customer to have the best looking pool in the street, our guarantee to each and every happy customer – Crystal clear water all year round.

Willows Pool Shop, located in Kirwan, Townsville, has been servicing the North Queensland community since 1985, and over this time had developed a well deserved reputation for exceptional customer service and quality products. The expert team at Willows constantly thriving to improve, ensuring Willows Pool Shop remains the market leader in Townsville and North Queensland for years to come.

Willows pool shop is a local family owned and operated business. The team at Willows Pool Shop is headed up by Craig. Craig, along with his team have decades of experience in the pool industry. There is no aspect of the industry they cannot provide expert advice and product knowledge. From pool equipment and servicing to maintenance tips and chemicals to pool toys, products and Willows Pool Shop has the answer for you, with no nonsense advice and direction.

On site repairs and servicing are no problem, as well as obligation free quotations. Willows Pool Shop is the local authorised agent for Astral Pool products and Focus Chemicals.

Our customer loyalty is a very important part of our business, Willows treats each and every customer like family; in fact new pool owners are welcomed with a free gift. Our customer loyalty programmes are second to none.

Whatever you pooling needs, come and see the team at Willows Pool Shop today, satisfaction is guaranteed!
Kirwan, Townsville and Surrounding areas.